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Territory and General |
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1.1. |
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Our general terms and conditions are applied to all orders, deliveries and other services. |
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1.2. |
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It is only with the receipt and date of our order confirmation the sales contract concluded to be effective. |
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1.3. |
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With the sending of the order the customer accepts explicit our general terms and conditions at the time of orders relevant version. |
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1.4. |
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Orders without fully delivery dress and phone number will not be accepted. |
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1.5. |
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Invited and special offers are without obligation and only for the time in stock. |
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1.6. |
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We assume no liability for printing errors or falsities. |
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2. |
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Privacy |
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2.1. |
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Customers data will be processed for order management by DP. |
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2.2. |
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This data will only be used for order management and not given to others. |
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2.3. |
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Every customer can let delete his data by the Akisa OHG on application, unless the data is necessary for order management or bookkeeping. A function for deleting the customers account by himself its already in work. |
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Prices and Payment |
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3.1. |
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All prices are in Euro including the German VAT (7% for books, 19% for all other Products in the shop), but without shipping. |
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3.2. |
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Delivery for consumers only does take place against prepayment at our bank account or against payment by Pay pal (on request). |
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3.3. |
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Invoice not paid within 30 days will be deleted without claim of delivery, if the invoice still will be paid. The amount invoice will be paid back, less the originated costs. |
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3.4. |
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For deliveries are applied the sale prices and conditions be valid at the day of order. |
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3.5. |
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Subject to alternation of prices in cause of the actual market situation. |
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3.6. |
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Contract good will is our property, until completely payment. |
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4. |
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Shipping costs and delivery |
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4.1. |
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In Germany the actual scales of the mail order companies, products are send with, plus packing are applied. |
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4.2. |
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Deliveries in EU countries and non EU countries are possible. The freight-costs are the prices of the mail-order companies plus packing. |
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4.3. |
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More about our actual shipping cost will be found at the heading "Shipping" on our website. |
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4.4. |
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The shipping costs inclusive packing will be told the customer at the time of order and by preliminary invoice. |
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4.5. |
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The orders handling starts after receipt of payment. Cheque and credit card are not accepted. |
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4.6. |
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The delivery takes place on stock by a mail-order company to the address declared by the customer. Are products not on stock, the customer will be informed and a probable date of delivery will be advised. |
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5. |
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Packaging and Battery Ordinance |
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5.1. |
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We are required under the provisions of the Ordinance to take back packaging of our products that bear the mark of a system of disposal (such as the "Grüner Punkt" of the Duales System Deutschland AG), and have to take for its reuse or disposal.
If you have questions about the return of the packaging, please contact with such products, please contact us. We will then call a local repository
(recycling center, yellow bin, recyclable bag) or a waste management company in your area, which receives packaging free. If this is not possible, you have the opportunity to send the package to us. The packs are used by us again or disposed of in accordance with the provisions of the Ordinance.
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5.2. |
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Dispose of used batteries, as prescribed by law - the disposal of household garbage is loud battery regulation specifically prohibited - to a local collection point or put them for free to a local dealer. Acquired by us batteries you can use to return to us free of charge at the address below or by mail with sufficient postage back to us.
By postal service:
Akisa OHG
Tulpenstr. 5
93 161 Sinzing
Germany
Batteries which contain harmful substances are marked with the symbol of a crossed-out wheeled bin. Under the garbage can icon is the chemical name of the pollutant - for example, "Cd for cadmium. Pb for lead, or "Hg" for mercury.
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6. |
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Customers right of cancellation |
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Begin of revocation instructionYou can cancel your contract within 14 days without giving reasons in writing (e.g. letter, fax, e-mail) or - if the goods before the deadline - by returning the goods. The time limit begins after receipt of this notification in writing, but not before receipt of the goods by the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not full fill our obligations under Article 246 § 2 in connection with § 1 Abs . EGBGB 1 and 2 as well as our obligations according to § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. The revocation period is sufficient to send the revocation or thing. The revocation must be sent to:
Via Postal Service:
Akisa OHG
Tulpenstr. 5
D - 93161 Sinzing
Germany
Or via Email: kontakt@akisa.info
Or via Fax: +49 (0) 941 602 1178
Consequences
In the case of an effective cancellation the mutually received benefits and any benefits (eg interest) have to be granted. If you can not give us the received goods totally or only in part, or only in deteriorated condition, you must pay us compensation for the value. For the deterioration and derived benefits, you must pay compensation only if the uses or the deterioration is caused by a use with the matter, that goes beyond the consideration of the characteristics and functioning. By "testing the properties and functioning" refers to the testing and evaluation of the relevant goods, such as it is possible and customary in a retail store. Tranportable goods are to be returned at our risk. You have to bear the costs of returning the delivered goods corresponds to the ordered and if the price of the items to be returned by not exceeding forty euros, or if you are at a higher price the thing is not at the time of full payment or a contractually agreed part payment provided. Otherwise, the return is free of charge. Not transportable things will picked up. Obligations to reimburse payments must be made within 30 days. The period begins with the sending of your cancellation or the goods, for us, with their reception.
End of revocation instruction |
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7. |
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Reclamation and warranty |
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7.1. |
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Defects have to be announced in written from immediately (for transport defects at the latest 5 days after receive of the goods).The same applies to Reclamation of incomplete or wrong delivery. |
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7.2. |
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Little discrepancies of dimension or colour don’t entitle the customer to claim. |
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7.3. |
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If the reclamation is qualified, the customer has the right to choose credit or compensation delivery. Not prepaid shipments will not be accepted. If the claim is justified, the postal rate will paid back. |
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7.4. |
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For warranty the actually procedures by law are applied. Akisa OHG reserves the right to deliver replacement or abatement of the defects. |
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7.5. |
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Products, which are not liable to warranties, are excluded from warranty (e.g. batteries). |
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8. |
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Obtaining performance by fraud |
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8.1. |
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The Akisa OHG advises customers, that a false statement of name, bank account or reliability is criminal. |
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8.2. |
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The Akisa OHG advises customers, that a false statement of name, bank account or reliability is criminal. |
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8.3. |
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Attempted defraud will filed charges axiomatic. |
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9. |
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Place of completion, jurisdiction, and applied law |
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9.1. |
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Place of completion for delivery an payment is, the principal office of Akisa OHG, D– 93161 Sinzing. |
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9.2. |
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Jurisdiction for legal dispute is Regensburg. |
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9.3. |
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Exclusively German law is applied. |
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10. |
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Severability clause |
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10.1. |
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If several terms, no matter the case, are or become invalid, the virtue of the other terms will not be affected by this. |
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10.2. |
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By invalid terms the common interpretation of law is the base of making decisions. |
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11. |
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Our address an more information: |
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Akisa OHG |
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Tulpenstrasse 5
D – 93161 Sinzing
Germany
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phone & fax.: +49 (0)941 / 602 – 1178 |
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email: Kontakt@akisa.info |
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Trade register: HRA 7624 – register court Regensburg
Principal Office: Sinzing
VAT–ID Number: DE 254965901
Tax Number: 244/150/58507
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Managers: Miriam Schwarz, Stefan Süß |
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Bank account |
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Account number: 227030
Bank identification code: 75069078
Bank name: Raiffeisenbank Sinzing
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IBAN: DE17750690780000227030
BIC: GENODEF1SZV
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Bank address:
Raiffeisenbank Sinzing
Kirchplatz 2
D – 93161 Sinzing
Germany
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